Yes, we use an VeriSign Identity Protect verified payment processor and PayPal to
process payments. We do not receive any of your credit card or personal account
details. Our site is hosted by Network Solutions, one the first and largest hosting
providers in the world. The personal information we obtain through the ordering
process (i.e. name, email, address) is encrypted. All information is held in the
strictest confidence and is never sold or made available to anyone outside of Ardent
Q: Is my Credit Card Information Safe?
Absolutely. We use one of the highest rated and safest online payment processors,
specializing in data and payment processing encryption. Ardent Beauty does not receive
any of your payment details. We accept all major credit cards, debit cards, checks,
bank transfers, and more. You can pay with virtually any method you choose, and
your payment information is absolutely safe!
Q: What if I Need a Sample of a Product?
We offer sample sizes of the majority of our products, and they are available for
purchase on the same product pages as the full-size products. They are small, but
allow you to test products and/or colors for a nominal cost before you purchase the
full size. If you need a sample that is not available for purchase on the site,
please contact us and we’ll do our best to accommodate your needs.
Q: What If I Have Problem Skin?
If you have problematic skin, you are certainly not alone. Most of us have one problem
or another, and a lot of it is due to our consumption of skin care and food that
is laced with chemicals! Problem skin is often the result of years of use of harsh
skin care regimes. The products you thought were helping your skin turn out to work
opposite. Their combination of alcohols, preservatives, water, acids and anti-acne
chemicals often create very sensitive skin that cannot any longer cope with the daily
onslaught. Often the initial reaction is to put on more of what you use or switch
to another chemical-laden product, and short term this may seem to work. Long term,
however, your skin gets more and more damaged, and as you’ve probably noticed the
products quit working. The only way to re-balance your skin is to stop applying chemicals
to it; help your skin restore its own natural health and beauty. It does not require
the science of chemists, even though big manufacturers would like you to think so!
Your skin improves from being nourished with naturally occurring vitamins, minerals,
enzymes, essential fatty acids. All of our products are 100% natural and full of
this nourishing skin “food”!
Q: Does Diet Affect My Skin?
The old adage is true: You are What You Eat. In addition to toxins in personal care
products, healthy skin is also subject to choices you make to fuel your body. If
you want healthy, radiant skin, eating a natural organic diet gives you an edge.
Make most of your food choices organic fruits and vegetables, drink plenty of water
to keep your skin properly hydrated, and minimize caffeine and alcohol consumption.
Healthy living through regular exercise, getting adequate sleep, and finding appropriate
ways to relieve stress help as well. And, of course, use natural sunscreen to protect
your skin from sun damage and cancer. (And, check out our new natural Sunless Tanning
Q: Why are Some Products Certified Organic, but Others are Not Certified?
Our products are personally selected and tested, and all are comprised of 100% natural,
safe, non-toxic ingredients. Most ingredients are organic or responsibly wild harvested.
To be certified organic, 100% of the individual ingredients in a product must be
independently certified. Unfortunately, this is a very expensive undertaking and
many of our manufacturers are smaller companies that cannot yet afford certification.
However, we intentionally select these boutique manufacturers because we know and
trust these companies. In fact, we do not sell certain manufacturer lines that have
some great natural products, simply because they also have some not-so-great (unsafe)
products in their line. If we cannot comfortably sell the manufacturer as a whole,
we don’t sell any of their products. The companies represented here consistently
honor their founder’s intent in creating truly natural, healthy products - over the
temptation to cut corners in the name of profit. This is generally because their
founder is their formulator. Often, small companies grow to a certain size and then
are bought by larger companies that change formulations and methods to increase profit,
and begin selling through mainstream retail. We feel at that point the only way for
consumers to guarantee a product is truly natural is for it to be certified organic,
or to do thorough research on the company and product before buying. (We recommend
you always do your own research on products before buying!). Cosmetic Safety Database
by the non-profit EWG is a good starting place. You will find surprising information
about what most cosmetic and skin care manufacturers “sell” you versus what they
actually provide. Money is the name of the game for the majority of American manufacturer’s
- even baby products contain toxic chemicals. You definitely don’t want to blindly
trust what is being marketed!
Q: What are Your Shipping Charges? How Long Before I Receive My Order? Do You
Orders within the United States and Puerto Rico ship at no charge! We have low flat
rate shipping charges on all international orders (outside the USA and PR). Most
orders are processed within 1 business day. We will email a shipping confirmation
with tracking code when your order ships.
Q: Where Can I Find a Comprehensive List of Product Ingredients?
Q: What Makes Your Mineral Cosmetics Different from other Brands?
The primary difference is that our mineral cosmetics do not contain fillers or Bismuth
Oxychloride(BiO). Bismuth Oxychloride is a mineral byproduct of lead and copper refining.
The properties are very similar to arsenic and the color is white with an iridescent
hue (it is also lead free). It has a very shiny appearance. It is commonly used to
create magnets, fire safety devices, medicine and most recently mineral cosmetics.
Mineral cosmetics companies use this ingredient as a filler, as it is inexpensive.
There is also a high refractive quality which beauty companies like because it minimizes
fine lines and wrinkles. It gives a shimmery appearance to the face, the dewy look
that some cosmetic companies use in their marketing strategy. However, it does not
last throughout the day and slides off the face by the end of the day. Bismuth is
a very heavy element, and can clog pores and cause acne. This is a common side effect
for women after prolonged use. Other side effects include irritation, itchiness and
redness due to the similarity of its properties to Arsenic. We DO NOT use Bismuth
Oxychloride (though it is classified a mineral) because of this irritation to the
skin and potential for causing acne, nor do our products contain other fillers. They
are highly pigmented pure and healthy minerals.
Neither do our products contain Micronized Titanium Dioxide, which can be a hazard
when inhaled during application. We recommend a flat top brush, which cuts down on
the diffusion of particles in the air. A flat top brush gives excellent coverage
with less product, as it allows more powder to be applied to the skin rather than
dispersing in the air around your face.